Hi Scotty and Community! Long time watcher, first time poster. I’ve got a 2016 Subaru Legacy 2.5 with 65k miles. A shop did a mid-life overhaul for me to the time of $2k (tires brakes,…

snaumo

Hi Scotty and Community! Long time watcher, first time poster.

I’ve got a 2016 Subaru Legacy 2.5 with 65k miles. A shop did a mid-life overhaul for me to the time of $2k (tires brakes, belt/tensioner) and I’ve had a couple problems...

First, I notice a rattling noise under my hood the day after I get my car back. I pop the hood and see a plastic cover sitting on the battery, unattached to anything and loose. So I give the shop a call to ask about it and the supervisor I’ve been working with tells me he’ll talk to his guys and give me a call back.

Fast-forward a month. The supervisor who promised to call me back never did so. Fortunately, I managed to figure out it was the serpentine belt cover and reattached it. I walk out to my car and start it up after not driving it for a couple days and hear some god-awful squealing coming from the front of my car.

So I pop the hood and find that the brand-new serpentine belt is squealing up a storm like it’s 10 years old. I put a little soap on the belt, which make the squealing go away until I start up the car the next day, when it comes right back.

I checked the belt and it’s a Gates Micro-V.

My question is: Did this shop make a mistake in replacing my serpentine belt and should I ask them to “fix it” or should I look elsewhere?

Given the cover, it makes me think their work is sloppy. So I’m hesitant to bring my car back there...

Comments (1)
No. 1-1
Techsus
Techsus

Slobs. I'd sure get ALL my money refunded, then find a shop not populated by Eedjits, or learn how to DIY it. Unconscionable turning your car back to you in that condition.